Description
Call recording for softphones and for headsets
The Oygo records and archives telephone calls that are made using a headset, if the audio is streamed to an audio device on the pc. The Oygo also records from softphones. When using a softphone, Oygo can record both sides. When the Oygo is used with another type of phone, the headset needs to support the recording option to record both sides.
Softphones
The Oygo is able to record calls from softphones. This works for practically any softphone and headset you have.
Other phones
The following headsets are supported if you want to record from other phones:
Jabra:
JABRA PRO 9450
JABRA PRO 9460
JABRA PRO 9460 DUO
JABRA PRO 9465 DUO
JABRA PRO 9470
Jabra Engage 75
When you use one of these, the Oygo records telephone calls from:
• a desk phone
• a mobile phone with Bluetooth connection
In addition, start and stop detection of telephone calls is available if you use one of these Jabra products. The software starts or stops a recording when you press a button on the headset.
Emotion:
Emotion W880 (IPN Telecom)
When you use Emotion W880, the Oygo records telephone calls from:
• a desk phone
• a mobile phone with Bluetooth connection
Note: Many people keep their headset in active mode continuously. In that case, there is no button pressed at the end of a call. Oygo has other start/stop methods available to choose from.
Start a call or conversation by pressing the button on the device itself and the Oygo starts to record automatically.
Receive a free 14-day license and try the Oygo:
Features
• Automatic recording or recording on demand
• Advanced search on: date, time, duration, notes, name and device
• Import and export of complete archives for backup purposes
• Playback and e-mailing of recordings
• Automatic update of call listing
• Password protection of recordings
• User specified display of call listing
• Notes field and Names field
• Telephone number detection (only for Skype for Business)
Optional Features
• Screen recording with an additional Screen Recording license
• Upload to a central Apresa database (with an upload license)
Specifications
• Works with virtually any headset / Soft-Phone combination.
• Special connectivity for Jabra Engage, Jabra PRO™ series and E-Motion W880 headsets
• Special connectivity for Jabra Speak 750 speakerphone
• Ideal recording solution for Jabra Engage 75 headset
• Stores 180 hours of conversation per GB free disk space on the PC
• Currently supports over 10 languages
• Can be installed on: Windows 7 / Windows 8.x / Windows 10
Oygo Software for Windows
Download the Oygo software and activate it using the key you’ll receive after purchase. You can start recording right away.
Help for Call Recorder Oygo
Go to the Oygo help page.
